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Trip.com Group · Shanghai

CWFM Analyst EN SHACC ALL

ShanghaiOperations

Listed on Trip.com Group’s official careers site. Posted June 16, 2026. Check that it is still open and apply there.

Apply on Trip.com Group’s careers site →

Job description

职位描述 Key Roles and Responsibilities

  • Strong understanding of workflow concepts with excellent analytical and mathematical skills; ability to translate complex data into actionable insights.
  • Proven experience in data modeling to support business analysis and drive data-informed decision-making.
  • Innovative and creative mindset in designing improved methods, systems, and processes; constantly seeks better solutions rather than accepting the status quo.
  • Ability to thrive in a fast-paced, high-growth environment, staying focused and adaptable amid continuous change.
  • Demonstrated ability to leverage data to influence decisions, proactively identify potential risks, and relentlessly advocate for operational improvements.
  • Fluent in English (both written and verbal communication).
  • Proven ability to drive quality, productivity, and process improvements while motivating and inspiring teams to meet the demands of a highly customer-focused and metrics-driven environment.
  • Strong communication and stakeholder management skills, with the ability to influence across all levels — both internally and externally.
  • Bachelor's Degree or above in a relevant field.
  • Flexibility to work in a 24×7 shift environment. 任职资格
  • Master's Degree or above is preferred.
  • Track record of leading initiatives at team, skill, or site level with measurable impact.
  • Comfortable working in a diverse, cross-functional environment and actively contributing to an inclusive culture.
  • Ability to develop and execute Business Continuity Plans (BCP) under ambiguous or high-pressure situations.
  • Six Sigma Green Belt / Black Belt certification is a plus.
  • COPC certification is a plus.
  • Power Query / SQL / Python skill is a plus.

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