AI Solution (Customer Service Intelligence) - Arabic (2027 Graduates)

Job description

招聘对象

本、硕、博。

毕业时间

2026 年 9 月至 2027 年 8 月期间毕业（中国大陆以毕业证为准，非中国大陆地区以教育部学位认证为准）且最高学历毕业后无全职工作经验的学生。

You will be responsible for:

• Designing chatbot interaction flows, continuously iterating robot capabilities, and optimizing intelligent customer service experience;
• Managing daily operation monitoring of AI Chatbot and taking ownership of key service performance metrics;
• Independently completing Chatbot operation reports based on data analysis, identifying key issues from the perspective of local user behaviors and expectations, and providing reasonable solutions;
• Working closely with AI product and engineering teams, participating in product and algorithm model optimization processes, and improving the Chatbot’s semantic understanding capabilities;
• Coordinating with internal business teams to drive intelligent service projects, optimize AI products, and handle Chatbot-related feedback.

We are looking for

• Native-level or professional proficiency in Arabic (Modern Standard Arabic, MSA preferred), with a strong understanding of local culture; English proficiency as a working language;
• Excellent logical thinking, data analysis, independent problem-solving, and teamwork capabilities;
• Knowledge of large language models (LLMs) and AI technologies, familiarity with intelligent conversational systems, and relevant internship experience preferred;
• Strong communication skills, proactive mindset, high ownership, resilience under pressure, and the ability to adapt and iterate quickly alongside business growth.