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Trip.com Group · Shanghai

HRBP

ShanghaiOperations

Listed on Trip.com Group’s official careers site. Posted November 13, 2025. Check that it is still open and apply there.

Apply on Trip.com Group’s careers site →

Job description

职位描述 I. Employee Relations

  • Take the lead in handling complex and sensitive employee relations cases, including but not limited to labor disputes, disciplinary actions, and non-compete investigations. Develop solutions that are lawful, compliant, and balance the interests of both the company and employees.
  • Establish and refine employee relations management policies, processes, and systems in light of business characteristics and local laws/regulations, ensuring compliance and operability.
  • Build efficient employee conflict mediation mechanisms and communication channels to foster a harmonious working environment and enhance employee satisfaction and engagement within cross-cultural teams.
  • Conduct employee relations risk assessments and early warning analyses, provide data support for management decisions, and proactively prevent potential risks.
  • Assist in promoting the implementation of corporate culture, and strengthen the team’s sense of belonging and cohesion through localized training, activities, and other initiatives. II.

HRBP

  • Serve as the HRBP for overseas business, gain a deep understanding of business strategic goals and operational models, and develop aligned human resources management plans.
  • Assist business departments in designing reasonable performance indicators and incentive mechanisms, organize performance appraisals, provide feedback guidance, and stimulate team vitality.
  • Develop targeted training plans and career development paths based on team circumstances, and focus on the development and retention of core talents.
  • Promote the implementation of the company’s HR policies, systems, and key projects within business departments, and provide effective feedback and improvements based on implementation results.
  • Assist business departments in conducting diagnostics during organizational transformation, identify opportunities for organizational capability improvement, provide comprehensive HR solutions, and optimize the organizational structure to enhance efficiency.
  • Deliver data-driven HR insights, monitor HR metrics through data analysis, and support business decision-making. 任职资格
  • Bachelor’s degree or above; majors in Human Resources Management, Psychology, Management, or other related fields are preferred.
  • Over 8 years of human resources work experience, including at least 5 years of HRBP experience; experience in the internet industry is preferred.
  • Excellent English listening, speaking, reading, and writing skills; ability to use English as a working language.
  • Solid professional knowledge and practical experience in employee relations, with a track record of successfully handling complex labor dispute cases.
  • In-depth understanding of the HRBP role, with strong business acumen and organizational insight.
  • Outstanding cross-cultural communication and coordination skills, conflict resolution skills, and problem-analysis abilities; ability to adapt to a multicultural work environment.
  • Possess empathy, stress tolerance, and a result-oriented mindset; able to effectively advance work in a fast-paced business environment.
  • Familiar with the use of Human Resources Information Systems (HRIS) and proficient in data analysis.

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