Director Sales Operations

Job description

Job Overview

At TE Connectivity, we are looking for a strategic, results-oriented leader to join us as Director, Sales Operations. This is a highly visible leadership opportunity to lead and further develop a global Sales Operations organization that enables commercial excellence, drives business transformation, and supports growth across our Channel business. You will partner with sales, finance, supply chain, marketing, IT, and business unit leaders to translate strategy into execution, build scalable processes, and deliver insights that help drive better business decisions worldwide.

What You'll Do

Lead and develop a global Sales Operations organization, fostering a high-performing and collaborative culture. Drive operational excellence across forecasting, pipeline management, territory governance, reporting, CRM, sales planning, and sales productivity. Partner with commercial leaders to improve business performance and support strategic growth initiatives. Transform complex data into actionable insights and recommendations for executive stakeholders.

Develop and enhance forecasting models, dashboards, and performance metrics that improve decision-making. Identify opportunities to simplify processes, increase automation, and improve organizational effectiveness. Lead sales incentive program strategy and execution, ensuring alignment with business priorities. Collaborate across functions including Sales, Finance, Supply Chain, IT, Marketing, and Product Management. Support business transformation initiatives, including organizational changes, integrations, and capability-building efforts.

Build organizational capability through coaching, succession planning, and talent development. What Success Looks Like In this role, you will: Build a trusted Sales Operations function recognized as a strategic business partner. Improve forecast accuracy, sales productivity, and operational efficiency. Deliver insights that influence executive decisions and accelerate commercial growth. Create scalable processes and systems that support a growing global organization.

Strengthen cross-functional partnerships and enhance the customer experience. Develop engaged, empowered teams that consistently deliver strong business outcomes.

What We're Looking For

Leadership & Business Acumen Proven experience leading global Sales Operations teams within a complex, matrixed organization. Track record of driving business transformation, operational excellence, and process improvement initiatives. Strong business acumen with the ability to connect data, strategy, and business performance. Experience building teams, developing talent, and fostering an inclusive culture. Analytics & Technology Strong analytical and problem-solving capabilities.

Experience leveraging CRM, ERP, business intelligence, and analytics platforms to support commercial decision-making. Proficiency with tools such as Salesforce, SAP, Power BI, Tableau, Excel, or similar platforms. Experience developing executive dashboards, forecasting models, and performance reporting. Collaboration & Influence Exceptional communication and stakeholder management skills. Proven ability to influence senior leaders and build alignment across multiple functions.

Experience leading geographically dispersed teams in a global environment. Industry & Functional Expertise Strong understanding of sales operations, commercial processes, forecasting, pipeline management, and channel ecosystems. Experience supporting distribution-based business models and complex sales organizations. Exposure to business transformation, M&A integration, or large-scale change initiatives is highly desirable.

Competencies

Managing and Measuring WorkMotivating OthersBuilding Effective TeamsValues: Integrity, Accountability, Inclusion, Innovation, TeamworkSET : Strategy, Execution, Talent (for managers)