EV - Product Specialist

Job description

Position Summary with

Job Responsibilities

• Drive Retail EV sales volume as well market share and enhance customer’s pre and post purchase experience
• Serve as the product specialist to answer customer queries (both vehicle and charging) at dealerships/ other points of sale Ensure EV customers have a differentiated customer experience & that dealerships / stores provide adequate focus to EV Responsible (along with Dealer Sales Executives) for achievement of retail targets
• Work with dealer sales executives to drive EV sales in dealerships
• Manage and ensure activation of leads Ensure 100% follow-up of leads to logical conclusion
• Conduct micro-market activations (Events at offices, malls, apartments, etc.)
• Conduct home visits and product demonstrations to customers Education Graduation Work Experience 3-4 Years Tata Motors Leadership Competencies Customer Centricity
• Anticipating, understanding and focusing efforts on meeting the customer (stakeholders) needs or expectations

Developing Self and Others

• Recognizing continuous development is essential for success and taking steps to develop self and helping others to excel

Driving Execution

• Translating strategy into action and execution Leading by Example
• Encouraging and following ethical standards

Leading Change

• Recognizing the need for change, initiating and adapting to change

Motivating Self and Others

• Inspiring teams and individuals Functional Competencies Tags