Engineer

Job description

Must Have Technical/Functional Skills

• 8+ years of overall experience working on the Salesforce platform, with a strong focus on enterprise-scale implementations.
• Proven hands-on experience with Salesforce Service Cloud and Experience Cloud.
• Strong and comprehensive understanding of both declarative and programmatic Salesforce development.
• Extensive experience with:
• Salesforce Flows
• Lightning Web Components (LWC)
• Apex classes and triggers
• Salesforce security and sharing models
• Strong understanding of Salesforce data modeling, integrations, and platform limits.
• Experience working in Agile/Scrum development environments.

Roles & Responsibilities

• Design, develop, and implement scalable and high-quality solutions on the Salesforce platform in alignment with business requirements and best practices.
• Lead and contribute to Salesforce implementations involving Service Cloud and Experience Cloud, including case management, digital engagement, and customer self-service solutions.
• Develop and maintain Salesforce applications using a combination of declarative tools (Flows, Validation Rules, Approval Processes, Reports, Dashboards) and programmatic solutions (Apex, Triggers, Lightning Web Components).
• Design and implement robust Flows (screen flows, record-triggered flows, auto-launched flows) to replace or optimize legacy automation wherever applicable.
• Develop reusable and performant Lightning Web Components (LWC) and Aura components to deliver intuitive user experiences.
• Write efficient, scalable, and well-tested Apex classes and triggers, following Salesforce governor limits and coding best practices.
• Perform code reviews, enforce development standards, and ensure adherence to Salesforce security, performance, and deployment guidelines.
• Collaborate closely with architects, admins, business analysts, QA teams, and stakeholders to translate business needs into technical solutions.
• Support deployment activities using Salesforce DevOps tools and CI/CD pipelines, ensuring smooth releases across environments.
• Troubleshoot production issues, perform root-cause analysis, and provide timely resolutions.
• Experience working on agentforce agents is a plus
• Experience working on prompt builders is a plus Generic Managerial Skills, If any
• Ensure all task assigned to self and peers are monitored and completed as per timelines TCS Employee Benefits Summary: Discretionary Annual Incentive.

Comprehensive Medical Coverage

Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

Family Support

Maternal & Parental Leaves.

Insurance Options

Auto & Home Insurance, Identity Theft Protection.

Convenience & Professional Growth

Commuter Benefits & Certification & Training Reimbursement.

Time Off

Vacation, Time Off, Sick Leave & Holidays.

Legal & Financial Assistance

Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Salary Range

$120,000 - $130,000 a year

Qualifications

BACHELOR OF COMPUTER SCIENCE