Purchase Order Processing Lead

Job description

TCS Kolkata Hiring for Purchase Order Processing Lead Role: Purchase Order Processing Lead Location: Kolkata Shift Timing: Should be flexible with Rotational/Night Shift.

Experience

8 – 10 Years Education:

• Minimum 15 years of regular, full-time education (10 + 2 + 3).

Bachelor's/master’s in finance & accounting or equivalent Skills

• Develop a moderate level of proficiency in the following systems:
• Good understanding and experience of JDE Module or SAP
• Have fluency in reading, writing, and speaking English.
• Shows genuine empathy to customers experiencing connection difficulties.
• High level written communication skills to interact with key stakeholders Responsibilities:
• Lead and manage the Purchase Order processing team, ensuring timely and accurate PO creation, change, and closure in line with SLAs.
• Own P2P process governance, including setup and enhancement of process controls, SOPs, and compliance checks.
• Drive process optimization, standardization, and automation initiatives to improve efficiency and reduce cycle time.
• Independently handle client communications, stakeholder discussions, and escalation calls.
• Perform Root Cause Analysis (RCA) for recurring issues and exceptions; define and implement corrective and preventive actions.
• M

Qualifications

BACHELOR OF COMMERCE