OPS Lead

Job description

Role

Ops Lead Location: Mumbai Exp Range: 7 - 12 Yrs Must Have: Advance MS Office with strong hold on MS Excel Strong Communication Skill Independent decision Making. Good Email writing skills Analytics and eye for detail Conflict Management Risk analysis Decision-maker Problem-solver Adaptability Maintaining Quality Standards Roles & Responsibility: Planning of all online LBA, RPA, IBA and offline assessment’s. Communicate with PAN India Sales/ Account Manager’s for planning of various assessments.

Communicate with all stake holder’s with regards to planning and execution of LBA/ RPA assessments Overlooking future planning along with meeting and exceeding the targets. Follow check list process and mapping of required teams while creation assessments in tool. Create assessment id’s in the tool Prepare weekly and fortnightly Exam Schedule . Interacting with all stake holder’s with respect to planning of future exams and exam schedule preparation.

Daily publishing of Operation Calendar with all the stake holder’s as per process. Publishing of RPA exam schedule with required stake holder’s. Publishing of weekly exam schedule with all the stake holder’s. Follow up with VBT team and operation team for planning of future exams.

Qualifications

BACHELOR OF COMPUTER SCIENCE