.Net,SQL Production Support Engineer

Job description

Production Support Engineer Production

• Support in 24 X 5 model with rotational shift 2
• Identify the root cause of incidents and work on permanent fix 3 Timely resolution of production incident without impacting SLAs 4
• Contribute effectively to Productivity savings improvements 5
• Ability to learn new tools / technologies used in project and work on them independently 6
• Provide daily updates to onsite team and customer 7
• Maintain knowledge base (DOU and Knowledge Articles)

Qualifications

BACHELOR OF TECHNOLOGY