Tata Consultancy Services · Sydney
Senior Specialist
Last seen on Tata Consultancy Services’s official careers site on August 1, 2026; it may have closed since.
Apply on Tata Consultancy Services’s careers site →Job description
Key Responsibilities
Operational Support & Monitoring
- Perform basic platform monitoring using dashboards and tools
- Execute routine health checks and validation activities
- Support daily BAU operational activities across HDC services
- Identify and raise alerts/issues to senior L2/L3 team members
Incident & Problem Support
- Assist in incident triage, logging, and initial assessment
- Perform basic troubleshooting using runbooks and SOPs
- Escalate incidents to CCP Specialists or Engineers when required
- Track incidents and support updates to stakeholders
Knowledge & Process Adherence
- Follow defined runbooks, SOPs, and operational procedures and contribute to knowledge base updates and documentation
- Ensure adherence to governance, controls, and operational standards Service Management & Operations <ul style="box-sizing: inherit; margin:
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