Supply Chain Delivery Manager

Job description

Roles and Responsibilities:- End-to-end fulfillment: warehouse receiving, put-away, picking, packing, last-mile delivery and reverse logistics. Heavy operational focus in regional centers and hubs.

Network planning

designing and right-sizing DCs (distribution centers), sortation centers and delivery clusters to meet SLAs and cost targets.

Inventory management & replenishment

SKU-level forecasting, safety-stock policies, replenishment cadence for marketplace sellers and Flipkart’s inventory.

Transportation & logistics

route optimization, carrier management, SLAs, cost-to-serve analysis, and orchestration of multi-modal transport.

Technology & automation

integrating WMS/TMS, building automation use-cases (conveyors, sorters, robots), and working with data engineering/ML teams for optimisation.

Supplier & partner management

onboarding sellers, managing vendor SLAs, reverse logistics partners and 3PL relationships.

Performance & analytics

setting KPIs (OTIF, SLA compliance, lead time, fill rate, cost per order), root-cause analysis and continuous improvement programs.

Operations roles

start/end-of-shift reviews, KPI dashboards, exception handling, crew rostering, on-floor problem solving, vendor coordination, New fulfilment models (dark stores, hyperlocal), cost reduction pilots.

Planning/analytics roles

running demand forecasts, replenishment runs, simulation of network changes, presenting weekly business reviews.

Skills and tools valued Technical

Familiarity with WMS/TMS platforms for ops roles.

Analytical

strong comfort with metrics, A/B testing, root-cause frameworks and modelling.

Operational

SOP design, kaizen/lean methodologies, workforce planning, safety & compliance knowledge.

Soft skills

stakeholder management, structured communication, ability to act decisively under ambiguity.

Tools

BI tools (Tableau/Looker/Power BI), supply chain planning suites, Google Cloud/AWS exposure beneficial. Experience - 10+ Years with Indian Retailers driving OMNI CHANNEL Supply chain and Logistics supporting Replenishment, 3rd Party & Dropship & Last mile </div

Qualifications

BACHELOR OF COMMERCE