Project Manager - ServiceNow

Job description

Must Have Technical/Functional Skills

Owns delivery coordination for their hub. Single point of contact to the Architect for resourcing, scheduling and escalation. Accountable for SLA adherence and utilization reporting.

TECHNICAL SKILLS

• ServiceNow project delivery scoping and coordination
• Risk and issue management
• Agile delivery execution
• Capacity Planning, Sprint and backlog management
• ServiceNow PPM, PMO and reporting tools BEHAVIOURS ▸Stakeholder mgmt across TCS and ServiceNow ▸Escalation handling and conflict resolution ▸Onboarding coordination for new TCS resources CERTIFICATIONS: PMP or equivalent
• CSA preferred

Agile certified Salary Range

• $150,000 - $210,000 a year