Officer/ Senior Officer, Productivity and Capability Development

Job description

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives.

Our values shape how we work

caring, authentic, bold, inspiring, and impactful. When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description

Develop sales and training materials, including flyers, presentation decks, videos, promotional messages, and other communication content. Coordinate product launches, client seminars, roadshows, workshops, and channel engagement events. Create event collaterals such as invitations, banners, posters, and digital communications. Manage event logistics, participant registration, attendance tracking, and post-event follow-up.

Publish approved product updates and promotional content through internal and digital communication channels. Participate in user acceptance testing (UAT) for sales tools and digital platforms, providing channel-focused feedback and improvement recommendations. Support launch planning, communication timelines, stakeholder coordination, and feedback collection. Liaise with Product, Marketing, Operations, Training, Legal, Compliance, and external vendors to ensure timely and compliant execution of activities.

Job Requirements

University degree in Marketing, Communications, Business Administration, Event Management, Multimedia Design, or a related discipline. Minimum 5 years of experience in marketing, product marketing, communications, training support, event management, or sales support. Proven experience in developing promotional materials, presentations, digital content, and communication campaigns. Strong project coordination and stakeholder management skills.

Excellent written and spoken English and Chinese (Cantonese required; Putonghua is an advantage). Proficient in Microsoft PowerPoint, Word, and Excel. Experience with design, video editing, or digital content creation tools is an advantage. Organized, detail-oriented, proactive, and able to manage multiple projects in a fast-paced environment. At Sun Life, we’re driven by our Purpose: to help Clients build lifetime financial security and lead healthier lives.

Across Asia, we cultivate a High-Performance, Caring Culture that empowers our people to achieve outstanding results, embrace continuous growth, and create meaningful impact. We succeed together by fostering an inclusive environment where wellbeing, collaboration, and accountability are equally valued.

Job Category

Channel Management Posting End Date: 03/12/2026