Connected Services Analytics

Job description

As part of the Data & Diagnostic insights initiative, we are looking for a Connected Services Analytics & AI Enablement Lead to accelerate the adoption and value creation from connected vehicle data through advanced analytics, AI, and self-service capabilities. In this role, you will be responsible for transforming connected services & digital product data into actionable insights, enabling business teams and engineering stakeholders to make data-driven decisions.

You will lead the development of analytics solutions, define reusable data assets, and promote AI-powered approaches to improve customer understanding, product performance, and operational efficiency.

Your key responsibilities will include: Analytics & Data Product Enablement Translate business needs and Connected Services challenges into scalable analytics solutions and data requirements. Define and develop analytics use cases leveraging connected vehicle data, feature usage data, customer behavior data, and operational data. Design reusable analytics assets and data products to accelerate insight generation and decision-making.

Ensure data consistency, quality, representativeness, and reliability through appropriate validation processes. Develop advanced analytics methodologies to uncover customer behaviors, product usage patterns, and feature performance insights. Build and maintain dashboards and visualization solutions to facilitate insight sharing and self-service analytics adoption. AI & Intelligent Solution Enablement Identify and develop opportunities to leverage Artificial Intelligence and Generative AI to enhance analytics capabilities.

Contribute to the design and deployment of AI-powered solutions such as AI assistants, analytics agents, and knowledge retrieval systems. Define business rules, analytical logic, and data foundations required to enable AI-driven applications. Prepare, structure, and curate datasets to support AI model development and intelligent workflows. Collaborate with Data Scientists and AI experts to industrialize machine learning and GenAI use cases.

Platform & Technical Leadership Design and implement scalable data processing workflows using Python, SQL, Spark, and cloud-based technologies. Leverage platforms such as Databricks to develop analytics pipelines and data processing solutions. Ensure best practices in data governance, documentation, monitoring, and lifecycle management. Promote standardization and reuse of analytics solutions across Connected Services domains.

Support the adoption of self-service analytics tools by providing frameworks, methodologies, and guidance.

Basic Qualifications

Bachelor’s degree in Computer Science, Data Science, Artificial Intelligence, Engineering, or a related field. Minimum of 8 years of experience in Data Analytics, Data Science, AI enablement, or a similar role. Ability to translate business challenges into scalable, reusable, data-driven analytics solutions delivering business outcomes Good understanding of automotive domains, especially Connected Services, vehicle features, customer behavior analytics, or mobility services.

Experience working with large-scale data platforms and distributed processing environments.

Strong proficiency in: Python, SQL, Spark / PySpark, Data visualization tools (Power BI or equivalent) Hands-on experience with Databricks or similar cloud data platforms.

Experience with AI and Generative AI concepts

AI agents and intelligent workflows Large Language Models (LLMs) Retrieval-Augmented Generation (RAG) Machine Learning lifecycle concepts Strong communication and collaboration skills with technical and non-technical stakeholders.

Preferred Qualifications

Master’s degree in Computer Science, Data Science, Artificial Intelligence, Engineering, or a related field. Knowledge of data governance, and data quality management best practices. Our Benefits — Designed with You in Mind Comprehensive Health & Well-being Coverage From your very first day, you'll have access to medical, dental, vision, and prescription drug coverage — ensuring you and your family stay healthy and protected.

Generous Paid Time Off We believe in work-life balance.

That's why we offer

17+ paid holidays, including shut-down from December 24th through New Years Day every year. Vacation, float & wellbeing days, sick time and fully paid parental leave when your family needs you most. Competitive Retirement Savings Plans We help you plan for the future with: An employer match on contributions to your 401k, Roth, and Catch-Up plans An employer contribution, even if you don't contribute Income Protection & Insurance Options Benefit from included and optional disability, life, and other insurance programs — because your peace of mind matters.

Company Vehicle Lease Program Eligible employees and their immediate families can enjoy company vehicle lease options with included insurance, maintenance, and unlimited mileage. Plus, take advantage of exclusive discounts on Stellantis products. Family Building Benefit We proudly support all paths to parenthood- including fertility and infertility treatments, adoption services, and gestational surrogacy. Support for Your Growth and Giving Back We believe in investing in your future and your passions: Tuition reimbursement Student loan refinancing programs 18 paid volunteer hours each year to make a difference in your community And so much more!

When you join us, you're not just building a career — you're joining a company that supports you, inside and outside of work.