Manager, Support, Premium & Growth

Job description

Translate strategic Business Banking objectives into day-to-day tactical plans aligned to the segment's client value propositions. Lead a team of support bankers delivering a proficient, client-focused support function to the Premium and Growth Banking teams. Build a strong understanding of what matters to clients, including agricultural businesses in Overberg and the surrounding Winelands. Take accountability for end-to-end people management, high-risk routine compliance and client relationships, while ensuring effective service delivery, operational efficiency and sound risk management.

Ideal Candidate and Abilities Translate business strategy into clear team priorities and measurable actions. Build an accountable, client-focused and high-performing support team. Coach and develop support bankers to deliver consistent service. Understand the needs of agricultural businesses in Stellenbosch and the Winelands. Balance client relationships and business growth with sound credit and compliance practices. Collaborate effectively with Relationship Managers and Premium and Growth Banking teams.

Qualifications

A relevant degree in Business, Commerce, Finance or Agricultural Economics, preferably with a focus on agricultural business or banking. Relevant FAIS qualifications and regulatory requirements, where applicable to the role.

Experience

Required 5–7 years' experience in Business & Commercial Banking, including relationship management, team leadership, risk and credit. Experience leading support or relationship banking teams, with responsibility for performance management, coaching and staff development. Experience serving agricultural clients, with an understanding of seasonal cash flows, agricultural lending needs and sector-specific risks. Experience overseeing credit applications, compliance processes and client service delivery.

Key Competencies

People Leadership & Performance Management Tactical Planning & Execution Agricultural Banking & Client Understanding Relationship & Stakeholder Management Credit & Risk Management Compliance & Operational Oversight Client Service & Team Delivery Coaching, Development & Accountability