Lead Quality Assurance Engineer - Service Now

Job description

Taleo - 260000UN Skill

• Automated Quality Assurance Analysis Level
• Lead Quality Assurance Engineer Category

Ordinary Role

• The QA Lead / Quality Assurance Engineer is responsible for testing the functionality of applications configured/customized in ServiceNow and its interactions with SG information system.

This role requires a good understanding of ServiceNow, as well as the ability to interpret specifications and build test scenario and automate test execution. The QA Engineer brings a detail-oriented approach and a user-centric mindset to guarantee high-quality deliverables.

Key Responsibilities

• Define test strategy with the project team
• Validate application functionality configured or customized within the ServiceNow platform.
• Review and interpret specifications.
• Develop and execute test plans, test cases, and scripts for functional and regression testing.
• Identify, document, and track defects; collaborate with teams to resolve issues ( ServiceNow and SG application teams )
• Ensure quality standards are met before releases and deployments.
• Automate test cases execution as much as possible, as early as possible in the development lifecycle.
• Advocate for best practices in testing and quality assurance throughout the development lifecycle.