Analyst - Corporate Action

Job description

Accountabilities

• Perform Corporate Actions Back Office Event processing by adhering to SOP
• Investigate, perform root cause analysis, and fix to match Depot and Nostro breaks.
• Understand and meet operational KPIs and SLAs of the scope of functions and services to the client.
• Keep updated of the new changes in the market’s rules.
• Ensure up to date standard operating procedures.
• Activity Monitoring / Challenges
• Play active role in identifying and implementing process improvements.
• Ensure timely completion of the market specific tasks.
• Endeavour to learn as many markets as possible.
• 1-to-1 with the team leaders to track self performance and identify areas of improvement.
• Complete daily checklist in timely manner.
• Ensure that the process documents are up to date and capture all new updates in the market.
• Fluctuating volume.
• Day today issues.
• Key Performance Indicators
• Feedback from Client / Team Leaders
• Process improvements identified and implemented
• Daily checklist
• Ad hoc basis, as and when there is any change in the market rules