Site Manager (Northern Cape)

Job description

To manage, lead and grow the Northern Cape site by ensuring safe, compliant and efficient inspection, sampling and sample-preparation operations, while supporting business development , client retention, revenue growth and the SGS management system Operational leadership

• Plan, organise and control all Northern Cape site operations, including field sampling, inspection, sample preparation, dispatch, reporting support and site administration.
• Schedule personnel, vehicles, equipment and tools to meet client requirements safely, efficiently and within agreed turnaround times.
• Manage daily operational performance, productivity, overtime, turnaround time, service quality and adherence to work instructions.
• Ensure adequate manpower, equipment, consumables, PPE, vehicles and site resources are available for efficient operations.
• Support site supervisors, the HSE coordinator and quality coordinator in resolving operational, safety and quality issues.
• Maintain effective communication between the site, Regional Manager, HOD of Trade, clients and support functions. Technical, quality and safety control
• Implement and maintain technical procedures, operational procedures, sampling instructions, sample-preparation controls and inspection requirements.
• Ensure all work complies with SGS policies, the SGS Code of Integrity, QHSE requirements, client instructions and applicable South African legislation.
• Apply the Check Status process and Stop Work Authority whenever risks are not clearly controlled or understood.
• Monitor quality control, data integrity, equipment condition, calibration status, traceability, chain of custody and sample security.
• Record the basis for opinions and interpretations and ensure these are only issued by designated authorised personnel.
• Participate in Operational Integrity projects, safety campaigns, audits, investigations and corrective actions. People management
• Lead, coach and monitor staff performance, discipline, attendance, training needs, competency records and safe work behavior.
• Ensure new and existing staff are trained and competent for sampling, inspection, sample preparation, reporting support and safety-critical activities.
• Promote a professional, client-focused, ethical and accountable site culture. Financial and administrative control
• Manage petty cash usage, site assets, consumables, stock usage, overtime and other controllable site costs.
• Provide monthly workload, opportunity, cost and operational performance updates to management.
• Support complaint, claim, nonconformance and improvement-request investigations with facts, records and corrective actions. Build and maintain a Northern Cape client pipeline covering existing clients, potential clients, mining operations, stockyards, sidings, logistics providers and related commodity stakeholders.
• Conduct planned client visits and technical engagements to understand upcoming work, pain points, service gaps, tender opportunities and competitor activity.
• Identify opportunities to grow inspection, sampling, sample preparation, moisture, size, quality, stockpile, vessel/rail/truck and related trade services where applicable.
• Support the Regional Manager with quotations, proposals, tenders, pricing inputs, scope definition, method statements and service-level discussions.
• Maintain a simple opportunity register showing client, commodity, service need, value estimate, probability, next action and expected close date.
• Track lost work, client complaints, turnaround issues and market feedback, and propose actions to retain or win business.
• Represent SGS professionally in the region and strengthen confidence in the site through reliable delivery, technical support and rapid issue resolution.
• Report monthly on business development activity, revenue risk, new leads, upcoming projects, cross-selling opportunities and support required from management.

Qualifications

QUALIFICATIONS

Education and training

• Minimum qualification - Matric / Grade 12.

Advantage

Degree in quality/metallurgy/Chemical engineering

• Sampling, inspection, laboratory, mineral processing, logistics or other relevant technical qualification is preferred.
• SHE / HSE knowledge and practical risk-assessment training.
• ISO/IEC 17025 awareness or VLC SANAS ISO 17025 course, where applicable to the site scope.
• Valid Code B driver’s licence required due to site travel and client visits.

Experience

• Minimum 3 years management or supervisory experience in inspection, sampling, sample preparation, mining, minerals, trade, logistics or a related operational environment.
• Experience scheduling staff, vehicles, shifts, equipment and site resources.
• Experience with safety, quality, client communication, operational reporting and complaint resolution.
• Experience in business development, client relationship management, quotations, proposals or revenue growth is strongly preferred.
• Practical knowledge of bulk commodity sampling and sample preparation is essential.