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ServiceNow · Santa Clara, CA

Software Engineer

Santa Clara, CALIFORNIA, United StatesFull-time$125,700 - $194,800Software Engineering

Listed on ServiceNow’s official careers site. Posted September 25, 2026. Check that it is still open and apply there.

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Job description

We are the AI Control Tower Team and we are looking for a full stack engineer to help join a dynamic environment. We are responsible for the AI Control Tower application and so this individual will support us by building/upgrading applications as well as on the platform. Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.) Partner with developers and product owners to understand requirements and own your code from design, implementation, test automation and delivery of high-quality product to our users.

Help design software that is simple to use to allow customers to extend and customize the functionality to meet their specific needs. Help design and implement new products and features while also enhancing the existing product suite To be successful in this role: Passionate about learning and applying AI to solve Developer needs Passion for writing code in Java and leveraging the web as a platform, with a strong focus on reusability and componentization Experience with data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations Working knowledge and ability to use tools to assist with daily tasks (IDE, debugger, build tools, source control, ServiceNow instances, profilers, system administration/Unix tools)

Qualifications

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 2-5 years proficiency in Java, Javascript Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.

Basic knowledge of relational databases and SQL Familiarity with RESTful APIs and modern web services Understanding of AI/ML concepts; hands-on experience with LLMs or AI APIs a plus This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.

Experience

In using AI Productivity tools such as Claude, Windsurf, Cursor, etc is a plus or nice to have. For positions in this location, we offer a base pay of $125,700 - $194,800 , plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.

We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

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