Solution Sales Executive - CRM & Industry Workflows

Job description

The Solution Sales Executive will oversee market success of ServiceNow's CRM & Industry Workflows products. These products are built on our market leading Service Management platform and create a single source of truth that allows enterprise processes to execute with uniform information. You will achieve sales quotas for allocated accounts and/or territory on a quarterly and annual basis by: Developing a sales strategy in the allocated territory with a target prospect list, and a regional sales plan for

Central Arranging and conducting initial Executive and CxO discussions and positioning meetings; close collaboration with your Solution Consulting counterpart and extended team to deliver ‘art of the possible’ demonstrations showcasing ServiceNow’s CRM & Industry Workflows solution Being the trusted advisor to the customer by understanding their existing and future Customer

Engagement & Operations roadmap to drive the ServiceNow platform Close collaboration with Core Sales Teams (AE’s, SC’s, Leadership) and other ServiceNow Solution Areas (Customer, Employee, IT) to deliver outcomes-based solutions to our clients and prospects In partnership with assigned Account Executive and Solution Consultant, present our CRM & Industry Workflows offering directly to prospects, customers, partners and at industry events and seminars

Support the regional ServiceNow partner channels to drive an effective customer experience Articulate customer success strategies to the field in order to streamline and standardize Platform presentations and value proposition Sales and partner eco-system sales enablement Prospect qualification and the development of new sales opportunities and ongoing revenue streams with limited support from inside sales

Sales process management and opportunity closure Ongoing account management to ensure customer satisfaction and drive additional revenue streams

Qualifications

To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.

This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 5+ years knowledge on return on investment of specialty solutions area to lead solution win Experience in solution sales, preferably within a Customer Service Management / CRM / CX / CPaaS vendor An understanding of the CRM or CX solution-related business processes Able to thrive in a fast paced, growing, deadline driven environment Willingness to go above and beyond to win in the market against stiff competition

• Ability to communicate complex issues in simple terms via written and oral media, to a variety of different audiences
• Ability to forge strong business relationships and connect with both C-level execs at customers as well as with individuals in ServiceNow internal and external eco-system
• Excellent communication and presentation skills in Japanese and English Regional travel required