PSOC - Security Operations Centre

Job description

Supports 24 hours a day, 7 days a week (24/7) security operations center with shift rotation position(s). Monitors physical security operations at designated sites which includes but is not limited to remote sites within a geographical area. Monitors cameras and access control systems covering data halls and entry/exit doors, and dispatches appropriate personnel, as necessary. Utilises excellent communications skills. Maintains accurate logs and records.

Maintains documentation and follows standardized procedures to successfully complete unannounced audits. Identifies and escalates issues in accordance with documented policies and procedures. Briefs oncoming PSOC – Monitor on incidents taking place during his/her shift and incidents that are continuing into the oncoming shift. Identifies security shortfalls and communicates them using the organizational chain of command Prepares written and electronic logs and reports, as required, while entering information in appropriate computer systems.

Collects complete information for detailed report and appropriate follow-up. Performs additional tasks assigned by the designated manager.

Qualifications

Minimum Hiring Standards Must be at least 18 years of age. Must have a reliable means of communication, such as cell phone. Must have a reliable means of transportation (public or private). Must have the legal right to work in the country where the position is located. Must have the ability to speak, read, and write English proficiently. Must have a high school diploma, secondary education equivalent, or GED. Must be able to obtain a valid Private Security Authority (PSA) Security License.

Must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation.