Corporate Security Officer

Job description

Operational delivery

Fully and satisfactorily complete all of the tasks and duties on site as defined within the published procedures, policies, instructions, manuals, guides. Key duties include, but are not limited to: Act as the first point of contact for security-related matters. Access control management incl. assigning and removing access, preventing and detecting unauthorized entry. Badge issuance and administration (creation, distribution, inventory).

Alarm monitoring and response. Visitors'/vendors' escorting. Asset protection and prevention of loss and waste. Issuance, control and management of keys. Customer service/ provide assistance to employees and visitors in a courteous and professional manner. CCTV monitoring. To report, record and respond to incidents, accidents, H&S matters, and emergency situation. To carry out various checks and patrols to promote safe and secure environment.

To support reception team after hours (incl. visitor management). Provide assistance at functions/events. Complete training relevant to the site and possess good working knowledge to fulfil the duties/task (i.e. knowledge of Lenel, RightCrowd, fire control system). Address knowledge gaps to the line management. Provide a service level that as a minimum meets the contracted Key Performance Indictors. Assist team members in managing day to day delivery of security services.

Look out for, act upon and/or report (potential) issue to the relevant party. Wear the uniform correctly at all times; maintain a high level of personal presentation. Demonstrate the core brand values and culture of Securitas and Amazon.

Administration

Complete accurate, detailed entries, logs, reports etc. Assist team and management members with ad-hoc requests (i.e. compiling reports, provide administrative support).

Collaboration

Support and maintain close lines of communication between the reception, security and management team Continuous improvement: Proactively refer to and review the published instructions (incl. policy, procedure), thus familiarising oneself with any changes and to suggest changes that can proactively improve or enhance the level of service.

Qualifications

Security Officer Specification

Good English essential

• Excellent written and attention to detail skills are essential Good level of P.C. skills Previous experience desirable, however training will be provided
• Must have excellent communication skills Be flexible with your working hours.

PSA Licence Strong Customer Service experience desirable