Head of Quality

Job description

Duties and Responsibilities

Regulatory Compliance & Oversight

• Ensure continuous compliance with applicable aviation regulations, including CAAS Part 145, EASAPart 145, FAA Part 145, CAAC 145, CAAM 145, CAAT-145, and other relevant authority requirements
• Oversee adherence to all regulatory requirements applicable to Singapore and export jurisdictions

Quality and Flight Safety Management Systems

• Lead, maintain, and enhance the Management System in accordance with applicable standards (ISO9001, EN9100/9110, and Safran/SAO standards)
• Define and deploy the local quality and Flight Safety policy in alignment with the Aftermarket Divisionstrategy, ensuring operational integration in collaboration with the General Manager Audit & Compliance Monitoring
• Manage the Internal Audit Program and coordinate all external audits, including those conducted byaviation authorities, customers and certification bodies
• Plan, conduct, and oversee internal and external audits, ensuring effective tracking and closure offindings and corrective action plans
• Monitor compliance performance and ensure continuous readiness for regulatory inspections

Occurrence Reporting & Investigation

• Oversee the investigation and analysis of non-conformities, occurrences, and quality events, applyingstructured methodologies (e.g. root cause analysis)
• Use behavioral and organizational contributors to error investigations
• Ensure timely and accurate reporting to internal stakeholders and aviation authorities in accordancewith regulatory requirements (e.g. Occurrence Reports and notifications) Continuous Improvement
• Drive operational and quality improvements using Lean methodologies, problem-solving tools, anddata-driven analysis.
• Develop and monitor corrective and preventive action plans, ensuring effective implementation andsustainability.

Leadership & Stakeholder Engagement

• Lead, mentor, and develop the local Quality and Compliance team, fostering competence,engagement, and alignment with Group best practices
• Serve as the primary interface between the local organization, regional teams, and divisionalleadership in France
• Provide regular reporting and performance updates to the General Manager and headquarters,including key quality and compliance indicators
• Influencing without authority – ability to challenge production, engineering or leadership where needed

Safety Management & Culture

• Promote and embed a strong safety culture across the organization, working in close collaborationwith Environment Health and Safety (EHS), Operations, and Logistics teams
• Participate in and support crisis management activities, including product recalls, major incidents, andexternal communications.

Internal and external relations

Internal relations: All Safran employees External relations: Civil aviation authorities (CAAS, EASA, FAA, UK CAA, others) Customers, airlines, OEMs Suppliers, subcontractors, service providers Experience: At least 8 years of experience in Quality or Compliance roles within the aerospace industry (maintenance, support, production, etc.)

Education

• Degree in Engineering or a related technicalfield
• Management experience, ideally in aninternational and multicultural environment Skills

Technical Skills

• Strong expertise in maintenance error investigation and structuredproblem-solving methodologies.
• Proven auditing capability, demonstrating objectivity, integrity, andattention to detail.
• Advanced analytical skills with the ability to interpret data and drivedecision-making.

Core Competencies

• Leadership and team management
• Decision-making and accountability
• Cross-functional collaboration
• Strategic thinking and continuous improvement mindset Know-How
• Strong understanding of quality/safety management systems and standards(ISO 9001, EN9100, EN9110, etc.)
• Good knowledge of Singapore regulations (CAAS) and internationalregulations (EASA, FAA, etc.)
• Experience in a Part-145 maintenance environment is essential Interpersonal skills
• Highly organized and methodical with strong analytical and synthesiscapabilities
• Proactive, autonomous, and adaptable in a dynamic operational environment
• Strong interpersonal, communication, and influencing skills, with the ability totrain and engage stakeholders at all levels
• High level of integrity, vigilance, and responsiveness Special notes:
• Proficient with standard office software (Word, Excel, PowerPoint, etc.)
• Some international travel may be required (France, Southeast Asia, etc.)