Seasonal Runner, Ralph's Coffee, Rockefeller

Job description

POSITION OVERVIEW

This position contributes to the success of Ralph Lauren Coffee by providing customer service to exceed customers' expectations. This job is vital to our company's success by providing customers with prompt service, supporting the needs of the sales floor, and maintaining a clean and comfortable environment. All team members are expected to model and act in accordance with Ralph Lauren Corporation policies. * This position will predominantly be outdoors.

Winter uniform pieces will be provided. *

Responsibilities

ESSENTIAL DUTIES & RESPONSIBILITIES

• Keeps the sales floor stocked during service, coordinating with the supervisor on shift.
• Greets customers, assists with line control, takes orders; processing credit card transactions.
• Delivers customer service to exceed customers' expectations by responding to their needs with a sense of urgency.
• Ability to multitask and remain calm during periods of high volume to keep store operating to standard and to set a positive example for the team.
• Maintains appearance of location ensuring product is stocked to appropriate levels and all areas are properly cleaned and sanitized
• Keeps equipment operating by following operating instructions.
• Maintains safe and healthy work environment by following organization standards and sanitation regulations.
• Communicates effectively with store manager regarding store, employee and customer needs.
• Communicate customer feedback to managers and recommend new menu items
• Maintains a positive attitude towards guests, customers, clients, co-workers, etc.
• Maintain regular and consistent attendance and punctuality
• Other duties and tasks as assigned by manager.

Qualifications

• Demonstrates excellent customer service and interpersonal skills, both written and verbal.
• Available to work flexible hours, weekends mandatory.
• Must be able to stand for long periods of time and requires occasional lifting, carrying, pushing, pulling of up to 25 lbs.
• Passionate about Coffee
• A passion for hospitality and guest service
• An outgoing and energetic disposition
• A polished and stylish presence
• Strong verbal and written communication skills
• Proficiency with various POS's is Preferred Ralph Lauren will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance laws.

Please note background checks will be evaluated individually.