Sales Support Lead

Job description

WHAT WE OFFER

The opportunity to work for an iconic and unique lifestyle brand Exciting career opportunities Competitive benefits package and discounts An environment where you can bring your whole self to work

Responsibilities

WHAT YOU'LL DO

Business Client Development

• Support the Sales
• Support team in absence of manager(s) to optimise the product offer for customers
• Support the customer support model store guidelines to ensure excellent standards Maximise the potential of all product categories through RFID optimisation

Leadership & Engagement Support

• Support the manager(s) creating an inclusive working environment with a customer-first culture
• Support the manager(s) mentoring and coaching members of the team in operational efficiencies
• Support the team using operational metrics in absence of manager(s) to deliver sales and profit results Operations
• Ensure we meet store target by leading the delivery and replenishment processes, by reviewing live inventory and by completing stock level callouts Optimise Ralph Lauren store systems and procedures to enhance operational efficiencies
• Coach teams on standard operating procedures and Customer Support Area procedures to ensure compliance with Ralph Lauren policies and standards

Qualifications

WHO YOU ARE

Energetic, passionate, and results-driven team player Experience in a fast-paced environment with proven management abilities Excellent communication and organisational skills