Ralph Lauren · New Territories, Hong Kong SAR
Sales Supervisor
Listed on Ralph Lauren’s official careers site. Listed as of November 11, 2026. Check that it is still open and apply there.
Apply on Ralph Lauren’s careers site →Responsibilities
ESSENTIAL DUTIES & RESPONSIBILITIES
- Act as a Brand Ambassador to deliver excellent customer service and build long-term client relationship Consistently uphold our cultural ethos and deliver service excellence for the purpose of exceeding sale objectives
- Lead, coach, and develop a team of sales associates to meet or exceed sales targets
- Ensure the sales floor is visually appealing and merchandised according to Ralph Lauren brand standards
- Resolve customer concerns and escalated issues promptly and professionally
- Collaborate with store management to execute sales strategies and promotions
- Support inventory management, including receiving shipments and conducting regular stock counts
- Ensure compliance with company policies and procedures
Qualifications
EXPERIENCE, SKILLS & KNOWLEDGE Minimum
- 3 years of retail supervisory experience, with at least
- 1 year within a high volume luxury retail environment Passionate in fashion and able to deliver high-standard service to our customers
- Excellent in interpersonal and customer service skills with energetic, pleasant and outgoing personality
- Strong leadership skills with the ability to inspire and develop talent
- Proven track record of meeting or exceeding sales targets
- Strong communication and inter-personal skills Enthusiasm and ability to build and maintain an environment which projects a high level of taste and sophistication consistent with RL’s lifestyle philosophy Positive attitudes and passionate in developing a career in retail industry
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