Barista, Ralph's Coffee, Madison Ave

Responsibilities

ESSENTIAL DUTIES & RESPONSIBILITIES

• Greets customers and takes orders; processes cash and credit card transactions.
• Prepares and serves hot and cold beverages according to brand specifications and the customers’ requests.
• Serving prepared foods & pastries.
• Delivers customer service to exceed customers' expectations by responding to their needs with a sense of urgency.
• Ability to multitask and remain calm during periods of high volume to keep store operating to standard and to set a positive example for the team.
• Maintains appearance of location ensuring product is stocked to appropriate levels and all areas are properly cleaned and sanitized
• Keeps equipment operating by following operating instructions.
• Maintains safe and healthy work environment by following organization standards and sanitation regulations.
• Communicates effectively with store manager regarding store, employee and customer needs.
• Communicate customer feedback to managers and recommend new menu items
• Maintains a positive attitude towards guests, customers, clients, co-workers, etc.
• Maintain regular and consistent attendance and punctuality
• Other duties and tasks as assigned by manager.

Qualifications

EXPERIENCE, SKILLS & KNOWLEDGE

• Must have several years of experience as a barista or in a related position
• Demonstrates excellent customer service and interpersonal skills, both written and verbal.

Available to work flexible hours including

• Early mornings, evenings, weekends, nights and/ or holidays.
• Must be able to stand for long periods of time and requires occasional lifting, carrying, pushing, pulling of up to 25 lbs.
• Passionate about Coffee
• A passion for hospitality and guest service
• An outgoing and energetic disposition
• A polished and stylish presence
• Strong verbal and written communication skills
• Proficiency with various POS's is Preferred Ralph Lauren will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance laws.

Please note background checks will be evaluated individually.