Senior Insights & Data Manager, APAC

Job description

POSITION OVERVIEW

The Senior Insights & Data Manager, APAC is responsible for defining and leading the regional customer insights and data strategy across APAC DTC businesses. The role serves as the strategic bridge between data, CRM, clienteling, and commercial teams, translating global customer vision into actionable insights that drive acquisition, retention, personalization, and lifetime value growth. Operating in a highly complex, multi-market region, this role ensures consistent measurement, insight generation, and decision support, while flexing for local market maturity and regulatory requirements.

Qualifications

EXPERIENCE, SKILLS & KNOWLEDGE Requirements

8–12 years experience in customer insights, data analytics, CRM, or strategy roles Regional APAC experience in retail, luxury, FMCG, consulting, or technology environments

• Strong analytical thinking with the ability to translate data into actionable business insights
• Excellent communication and stakeholder management skills, with experience engaging senior stakeholders Hands-on experience with CRM systems, analytics tools, and data platforms (e.g., customer data platforms, BI tools)