Employee Learning Experience Senior Specialist NA PRO

Responsibilities

ESSENTIAL DUTIES & RESPONSIBILITIES

To provide an efficient, courteous and professional approach to Learning Experience requests focused on the North America PRO Retail population Develop and deliver elevated and impactful learning experiences on an array of topics including Product Knowledge, Selling & Service, Leadership Development, Business Accumen, and Job Skills.

• Ensure that team and stakeholder communications are dealt with appropriately and in a timely fashion
• Support tasks in our Learning Management System, ensuring all training is uploaded, assigned, recorded, and reported on appropriately
• Generate and analyze Learning completion reporting and Learner feedback surveys
• Assist with communicating and championing global learning initiatives with client groups.

Become fluent in our Learning creation software, Articulate, to design tools for NA-specific needs Become certified in targeted Learning programming to facilitate when needed

• Deliver instructor-led learning content in-person or virtually in a compelling and inspiring fashion
• Assist in the design, formatting, and editing of Learning materials including basic graphic design and copyrighting Manage Learner communication, tasks, and troubleshooting related to Learning Management System, eLearnings, and instructor-led trainings.

Collaborate with stakeholders to support implementation and adoption of global talent development tools and initiatives Communicate effectively with the Employee Learning Experience team and other business units to support and enable efficient coordination of learning events

Qualifications

EXPERIENCE, SKILLS & KNOWLEDGE Prior Learning & Development experience preferred.

Advanced PowerPoint and Excel skills

• Excellent organizational skills and attention to detail Effectively manage time in order to meet deadlines
• Strong presentation skills or facilitation experience preferred
• Ability to work on more than one project at a time Creative ability and strong copyrighting skills to design and refine Learning collateral
• Strong project management skills to balance multiple stakeholders
• Ability to process information from more than one source accurately Professional attitude and approach to work
• Ability to competently operate

Rise & Articulate

• Ability to work to tight deadlines Champions diversity and inclusion – in all forms and across all dimensions Capable to communicate at all levels in a clear and concise manner.

Ralph Lauren will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance laws. Please note background checks will be evaluated individually.