Client Operations Analyst

Job description

Company description Powered locally and aligned globally, Publicis Production EMEA Hub forms the regional backbone of Publicis Production. With over 1.200 talented professionals based in the Czech Republic, Bulgaria, Hungary, Poland, the UK, and Mauritius, we enable smarter, faster, and more connected content delivery for global brands. Our integrated capabilities include post and primary production, versioning, commerce, web development, CRM, and language services.

As part of the global Publicis Production network, our mission is to transform production into a true growth driver. By combining tech, data, automation, and AI, we deliver intelligent content at scale. We are proud to power Publicis Groupe's ambition to build the world's best global integrated production offering.

Overview

Support the end-to-end administration of client billing and supplier activities by ensuring accurate quotations, job creation, invoicing, master data, collections and invoice validation in collaboration with relevant business teams.

Responsibilities

Prepare quotations and create jobs in Altair. Prepare, verify and follow up on customer invoicing and required supporting documents. Maintain accurate customer and supplier master data. Monitor accounts receivable and follow up on outstanding customer payments. Issue Purchase Orders (POs) and Non-Disclosure Agreements (NDAs), depending on the supplier type. Validate supplier invoices and coordinate the resolution of discrepancies.

Work closely with Commercial, Project Management, Finance and Controlling teams to support billing and operational activities. Maintain accurate reports and documentation, identify billing anomalies and support internal or external audits.

Qualifications

Minimum 2 to 3 years of relevant experience in client operations, sales administration, billing, finance operations or a similar role. Accounting knowledge, familiarity with SAP and good proficiency in Microsoft Excel. Fluent French and professional working proficiency in English. Strong attention to detail, excellent organisational skills, a proactive mindset and critical thinking. Good communication skills and the ability to collaborate effectively with multiple stakeholders.

Additional information Opportunity to develop in a stable company with an established position in the market. Extensive range of online training courses in cooperation with reputable market partners. Opportunity to participate in international and local development projects and programmes. International working environment. Attractive package of non-wage benefit. Friendly and casual working atmosphere in a close-knit team filled with positive energy.