Indirect Retail Specialist

Job description

At PMI, we've chosen to do something incredible. We've transformed our business and are building our future on one clear purpose: to deliver a smoke-free future. Within our Indirect Retail team, you will play a key back-office planning and coordination role, translating channel strategy into structured, market-ready commercialization plans. Impact You'll Own Enable the Indirect Retail strategy by converting channel priorities into clear plans, initiatives, milestones and execution requirements.

Ensure back-office readiness of the commercialization calendar so launches, campaigns and channel initiatives are prepared for effective go-to-market execution. Own the planning, governance and performance follow-up of retailer incentive programs, including P4P, ensuring alignment with channel objectives and agreed KPIs. Strengthen channel decision-making through structured performance tracking, data analysis and actionable insights.

What You'll Do

Coordinate the annual and rolling Indirect Retail commercialization calendar, consolidating business priorities, launch requirements, dependencies, timelines and stakeholder inputs. Drive go-to-market readiness by aligning processes, systems, data, materials, communications and operational requirements before deployment. Coordinate and continuously improve platforms supporting customer and retailer registration, channel operations, field execution, retailer programs and performance tracking.

Translate channel strategy and business priorities into clear briefs, requirements, guidelines, toolkits and execution guidance for internal teams and external partners. Act as the business lead for relevant system enhancements, coordinating requirements, testing, implementation and adoption with cross-functional stakeholders. Plan, coordinate and monitor retailer P4P and incentive programs, including mechanics, eligibility, target setting, communication, tracking, reconciliation and evaluation.

Align cross-functional stakeholders, monitor KPIs and execution readiness, address risks and drive improvements in tools, processes and ways of working. Skills & Capabilities University degree in Business Administration or a relevant field. 2-3 years of experience in commercial planning, trade marketing, sales operations, sales support, channel management or a related commercial field. Strong planning and project coordination skills, with the ability to manage multiple workstreams, dependencies and deadlines.

Comfort working with commercial systems, databases, reporting tools and digital platforms. Experience supporting system implementation or process improvement is an advantage. Strong stakeholder management, collaboration and communication skills, with the ability to align cross-functional teams and external partners. Good analytical capability and confidence working with KPIs and performance data. Fluency in written and spoken Greek and English.

What We Offer

Our success depends on the people who come to work every single day with a sense of purpose and an appetite for progress.

Join PMI and you can: Seize the freedom to define your future and ours. We'll empower you to take risks, experiment and explore. Be part of an inclusive, diverse culture where everyone's contribution is respected. Collaborate with some of the world's best people and feel like you belong. Pursue your ambitions and develop your skills with a global business. Our size and scale provide opportunities to progress. Take pride in helping to deliver a smoke-free future.