Senior Manager - Clinical Development – DSE (Development Support Engineering) Oracle Health

Job description

Join Oracle Health’s DSE team and lead the engineering force behind resilient, modern healthcare integrations. What sets this role apart

Impact that matters

• your work safeguards clinical workflows, interoperability, and patient outcomes.

Technical breadth

• cloud-native engineering, EHR integrations, observability, and applied AI/ML.

Thought leadership

• shape product strategy and reliability practices across Oracle Health.

Culture of excellence

• continuous improvement, measurable outcomes, and customer-first ownership Basic qualifications:
• Bachelor’s or Master’s in Computer Science, Engineering, or a related technical field.
• 12+ years of experience in healthcare IT, clinical systems, or enterprise integrations, including 5+ years in leadership roles.
• Proven success managing critical, high-pressure healthcare system escalations.
• Strong expertise in healthcare data standards (HL7, FHIR, X12), EHR integrations, and clinical reporting systems.
• Experience building automation, diagnostics, and observability tooling in regulated environments.
• Deep understanding of healthcare compliance (HIPAA, 21 CFR Part 11, GxP; familiarity with interoperability mandates).
• Hands-on expertise applying AI/ML in enterprise support, including: o ML for anomaly detection, log analysis, and predictive escalation management. o Generative AI for guided troubleshooting, documentation, and automated remediation workflows. o AI-powered observability/monitoring for proactive error detection and prevention. o Knowledge of explainable AI and alignment with healthcare regulations (HIPAA, FDA, EU MDR).
• Exceptional stakeholder management with clear, executive-level communication.
• Demonstrated ability to translate field learnings into product direction. Preferred experience
• 10+ years of relevant technical experience with 4–5 years in healthcare IT and integrations.
• Leadership of cloud-native solutions using microservices and Kubernetes.
• Deep familiarity with EHR workflows, interoperability (HL7/FHIR), clinical reporting, and regulatory submissions.
• Track record of automation-first engineering and rigorous RCA delivery.
• Strong background in building observability tooling, error detection, SLO/SLA management, and downtime reduction systems.
• Experience partnering with customers on EHR modernization, interoperability, and clinical trial data projects.
• Demonstrated AI/ML leadership embedding predictive and generative AI into observability, automation, and escalation management.
• Skilled in mentoring and scaling technical teams; building knowledge bases; driving cross-functional improvements.
• Comfortable operating in Agile, globally distributed delivery environments.

Responsibilities

What you’ll do

• Lead a high-performing engineering team focused on healthcare escalations, automation, and EHR integrations.

Own critical escalation management

• drive root cause analysis, implement sustainable fixes, and reduce repeat incidents for high-severity healthcare issues.
• Define and execute the roadmap for automation, observability, and AI/ML adoption to improve reliability, predictive monitoring, and self-healing capabilities.
• Partner directly with healthcare customers on EHR modernization, interoperability, and clinical trial data integrations; ensure alignment with HIPAA, FHIR, HL7, and related standards.
• Establish a culture of continuous improvement through playbooks, metrics dashboards, and knowledge sharing.
• Mentor and grow talent; foster technical excellence, leadership development, and a customer-first mindset.
• Collaborate across product and engineering to influence roadmaps; represent DSE as a thought leader for healthcare integration and clinical reporting reliability.