Global Process Owner - Quote to Order

Job description

Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations.

Connect with a career that matters, and help us build a safer future. Department Overview The Worldwide Sales Effectiveness & Enablement organization leads the strategy, development, and delivery of sales tools and processes to enable an efficient, effective selling organization. This group is responsible for the everyday tools our sellers, customers, and partners use to drive Sales Growth. Our mission is to deliver the best set of tools, data, and processes to enable a simple seller experience.

Job Description

The Global Process Owner – Quote to Order (Q2O) is responsible for the global strategy, end-to-end process design, and operational governance of our Quote to Order workflow. You will serve as the strategic connector between business operations, sales, pre-sales and IT teams—documenting "as-is" workflows, identifying and resolving systemic pain points, driving cross-functional alignment, and prioritizing the roadmap to deliver a frictionless, scalable experience for our global sales teams.

Key Responsibilities

Global Process Architecture & Ownership: Own the global end-to-end vision, design, and continuous improvement of the Quote to Order lifecycle Program & Roadmap Leadership: Define and prioritize the Q2O enhancement roadmap across Oracle CPQ, and adjacent toolsets. Lead multi-phase initiatives from strategy and discovery through deployment.

Problem Solving & Operational Optimization

Act as the strategic subject matter expert to diagnose and resolve process bottlenecks, and operational friction within the quoting to order ecosystem.

Requirements & Solution Design

Map "as-is" and "to-be" processes. Partner with business units to capture comprehensive requirements and translate them into clear user stories, functional specifications, and business processes.

Cross-Functional Governance & Alignment

Build consensus and maintain strong alignment across global Sales, Pre-Sales Finance, Legal, Business Operations, and IT.

Change Management & Business Readiness

Lead enterprise wide change management, business readiness strategies, training, and communication plans to drive global tool adoption and compliance.

Testing, Quality Assurance & Data Integrity

Oversee UAT execution and test scenarios to validate system functionality before production releases.

Specific Knowledge & Skills Quote to Order Expertise

Deep subject matter expertise in Configure-Price-Quote (CPQ) platforms (Oracle CPQ preferred; Salesforce CPQ or similar accepted) and their integration with CRM (Salesforce) and downstream ERP systems.

Strategic Process Mapping

Expertise in end-to-end process mapping Cross-Functional Influence: Proven capability to lead without direct authority, drive executive alignment, and bridge business requirements with technical execution.

Agile Execution & Tooling

Proficient in Agile methodologies, release cycles, and lifecycle management tools (e.g., Jira).

Communication & Change Leadership

Exceptional verbal and written communication skills with a track record of driving change across complex, matrixed global organizations.

Qualifications

Education: Bachelor’s Degree required; Master's Degree or MBA a plus.

Experience

4-6 years of experience in Sales, Sales or Business Operations, Business Consulting, and Project or Program Management Direct or Indirect Leadership: Proven track record leading enterprise tool deployments and process governance within a global corporate environment or management consulting firm.

Target Base Salary Range

$80,000 - $95,000 USD Consistent with Motorola Solutions' values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. #LI-HH1 #LI-REMOTE

Basic Requirements

Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. Travel Requirements Under 10% Relocation Provided None Position Type Experienced Referral Payment Plan No Our U.S.

Benefits include: Incentive Bonus Plans Medical, Dental, Vision benefits 401K with Company Match 10 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions.

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