Senior Technical Functional Analyst

Job description

Description and Requirements The Team You Will Join When you join MetLife’s Global Technology team, you’ll be part of a forward-thinking group dedicated to shaping the future of digital solutions for customers worldwide. You’ll develop, maintain and support technology applications and delivery, leveraging AI, automation, and contemporary ways of working to enhance experiences and drive business outcomes. Your work will simplify complex processes, improve tech resiliency, and ensure high-performing, seamless solutions that power life’s most important moments.

In this dynamic environment, you’ll collaborate with talented peers across teams and functions, expanding your skills in impactful ways. Ready to push boundaries and set new industry standards? Join us and help drive the future of technology forward. The Opportunity The Technical Functional Analyst is responsible for gathering and documenting business user requirements, supporting technical functional analysis on business projects, and designing and building Power BI reports and data models for Metropolitan Life Romania.

This is an exciting opportunity to define how we use data and AI in practice, from designing reusable Power BI data models to testing new AI-enabled ways of working. You will work closely with business users, IT teams and the local AI Champion in an Agile, Azure DevOps-based environment, and your work will directly to support faster, better-informed decisions across the company, including in the regional Claims area.

Key Responsibilities

Gather and document business requirements, KPIs, and business rules, translating them into functional and technical specifications. Produce analysis documentation, test plans, technical documentation, and user guides. Perform technical-functional analysis for application enhancements and integrations, including process flows, data models, interfaces, user stories, acceptance criteria, and solution design. Collaborate with business stakeholders and cross-functional teams throughout the delivery lifecycle, supporting development, testing, UAT, deployment, and post-production activities.

Design, develop, and maintain Power BI semantic models, reports, and dashboards, ensuring optimal performance, usability, security, and data accuracy. Design intuitive reporting experiences, including report structure, visualizations, navigation, accessibility, and visual standards across local and regional solutions. Drive data governance initiatives by establishing KPI standards, improving data quality, maintaining data lineage, and ensuring compliance with data privacy and security requirements.

Leverage AI and analytics capabilities to enhance productivity, identify high-value business use cases, support responsible AI adoption, and promote data literacy across the organization.

Required Qualifications

Bachelor’s degree in a technical discipline and a minimum of 3 years’ experience in Business Intelligence, Reporting, Data Analysis, or a similar role. Proven experience in technical-functional analysis, business applications, system integrations, and Agile project delivery. Strong expertise in Power BI, including data modeling, DAX, Power Query, semantic models, dashboards, reporting solutions, and performance optimization.

Solid knowledge of SQL, ETL processes, data warehousing, and enterprise data ecosystems, with a focus on data quality and business insights. Solid understanding of data governance, KPI frameworks, GDPR, and sensitive data management. Experience leveraging AI-enabled analytics and Microsoft Copilot capabilities, applying responsible AI practices and validating generated outputs. Excellent communication and stakeholder management skills, with the ability to translate business needs into scalable data solutions and present insights to diverse audiences.

Proven experience working in Agile environments and Azure DevOps, combining strong analytical thinking, problem-solving, and delivery execution.

Preferred Qualifications

Prior experience in a corporate environment. The expected salary range for this position is 240.000 – 266.652 RON gross annually . This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.