Financial Consultant

Job description

Description and Requirements The Team You Will Join Join the nation’s largest non-medical carrier of group insurance, where your work will impact over 55,000 customers and cover more than 50 million employees and family members. As part of MetLife’s Group Benefits team, you’ll deliver innovative benefits solutions - life, disability, dental, vision, and voluntary benefits - tailored to today’s employers and workforces.

Collaborate with customers, brokers, and partners to expand our offerings and reimagine digital experiences. Join us and be part of an organization committed to supporting customers when they need us most. The Opportunity The Financial Consultant is responsible for providing day-to-day financial support, billing administration, remittance management, and customer account oversight for Regional Market clients across MetLife's U.S.

Group Benefits business. This role helps ensure accurate billing, financial integrity, and exceptional customer service while supporting MetLife's commitment to delivering trusted benefits solutions and building a more confident future for our customers. This is an exciting opportunity to serve as the financial lead for a dedicated block of customer accounts, partnering with internal and external stakeholders to solve complex billing challenges, strengthen customer relationships, and make a meaningful impact on the customer experience every day.

Key Responsibilities

Lead the overall management and day to day for all financial support for billing and remittance on customer accounts Create various financial reports including monthly revenue projections, billing data, and templates along with audit and reconciliation reports.

• Manage all financial billing and remittance for your designated block of business - an average of 200 customer accounts
• Develop relationships both internal and external to help support your block of business
• Coordinate customer inquiries and management of all customer billing related need

Required Qualifications

BS/BA degree and 3-5 years of experience

• Excellent organizational skills, strong interpersonal skills, and effective communication skills, both written and verbal
• Ability to work autonomously or with others and effectively handle multiple tasks, prioritize deadlines appropriately and remain flexible Accounting/math problem solving skills, including attention to detail, analytical thinking, and decisiveness
• Strong project management skills including problem solving, attention to detail, analytical thinking, and decisiveness
• Proficient in Microsoft Office software and AI-enabled tools.

Preferred Qualifications

Firm knowledge of group products, services, systems, and ability to apply analytical skills to the interaction of these products, services and systems General understanding of U.S. economy and employee benefits industry The expected salary range for this position is $54,100 - $72,100 . This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.