MetLife

Unit Manager - Operations

Manager or leadOperations

Listed on MetLife’s official careers site. Listed as of November 1, 2026. Check that it is still open and apply there.

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Job description

Description and Requirements Treaty Administration

  • Administer reinsurance treaties throughout the contract lifecycle.
  • Execute treaty onboarding and implementation activities.
  • Maintain treaty inventories, supporting documentation, and operational workflows.
  • Interpret treaty provisions and ensure administrative processes align with contractual requirements.
  • Coordinate treaty changes, amendments, and operational setup activities.
  • Monitor treaty performance and identify operational risks, control gaps, and process improvement opportunities.
  • Manage Modified Coinsurance (ModCo), funds withheld arrangements, annuity reinsurance programs, and Pension Risk Transfer (PRT) reinsurance agreements.
  • Accounting and Settlement Operations
  • Perform monthly, quarterly, and annual close-related reinsurance activities.
  • Calculate, review, and process reinsurance billings and settlements.
  • Prepare and review journal entries associated with reinsurance transactions.
  • Manage ceded premium, claims reimbursement, reserve settlements, and other treaty-related balances.
  • Monitor and resolve outstanding recoverables and settlement discrepancies.
  • Coordinate with Accounting and Finance teams to ensure accurate financial reporting.
  • Support general ledger reconciliations and account certification activities.
  • Reconciliations and Controls
  • Perform reconciliations between operational systems, accounting records, settlement reports, and treaty calculations.
  • Investigate and resolve data variances and operational exceptions.
  • Execute and document SOX control activities.
  • Support internal control testing and remediation efforts.
  • Maintain audit-ready documentation supporting key operational processes and financial transactions.
  • · Reporting and Analytics
  • Prepare recurring operational and financial reports.
  • Support management reporting and key performance indicator development.
  • Deliver data analytics to support decision-making and operational oversight.
  • Provide reinsurance data and insights to Finance, Accounting, Actuarial, and Risk Management stakeholders.
  • Leverage reporting tools and business intelligence platforms to improve transparency and operational performance.
  • Audit, Regulatory, and Governance Support
  • Support internal, external, and regulatory audits.
  • Respond to audit inquiries and documentation requests.
  • Ensure compliance with internal policies, regulatory requirements, and treaty provisions.
  • Support statutory, GAAP, and regulatory reporting activities, as applicable.
  • Participate in governance and data quality initiatives.
  • · Stakeholder Management
  • Serve as a key operational liaison across Finance, Accounting, Actuarial, Reinsurance Strategy, Technology teams, external reinsurers, and external auditors.
  • Facilitate issue resolution and operational decision-making.
  • Communicate complex reinsurance concepts to both technical and non-technical audiences.

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