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Mashreq Bank · Egypt

Authorization Officer.Egypt- NEO - Customer Experience.Client Experience and Conduct Group-MBEGP

EgyptOn-siteAdministrative

Listed on Mashreq Bank’s official careers site. Posted September 3, 2026. Check that it is still open and apply there.

Apply on Mashreq Bank’s careers site →

Job description

  • Handling declined transactions and verifying whether the transaction was initiated by the client, particularly in cases of incorrect CVV, by directly contacting the client for confirmation.
  • Releasing transaction holds for specific transactions after validation and confirmation that they were performed by the client.
  • Processing requests to increase supplementary credit card limits in accordance with bank policies and approvals .

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