Private Client Relations Specialist

Job description

Position The Private Client Relations Specialist EMEA supports the execution of the company’s VIC strategy by driving the strategy with stores across EMEA, with coordination, accuracy, and operational excellence. The role focuses on facilitating clear information flow, supporting client initiatives and events, coordinating client journeys and related logistics and supporting smooth day to day execution in a fast-paced environment.

Job responsibilities Coordination & Information Management

the role coordinates with stores across EMEA markets to collect and consolidate accurate client related information, acting as a coordination point between stores, HQ and internal stakeholders. It manages timely sharing of information, documentation, guidelines, and follow up information, supporting clarity, alignment, and consistency across all activities.

Events & Experiences Execution

the Private Client Relations Specialist supports execution of VIC events and experiences, working closely with relevant stakeholders to support smooth planning, execution, and follow up including post event documentation and reporting.

Client Journeys & Logistics

this role coordinates client journeys and related logistics in line with the plans, managing end-to-end execution and anticipating potential issues to deliver a smooth client experience.

Planning, Scheduling & Operational Support

this role manages schedules, delighting, calendars, and timelines and meetings with stores, supports preparation and follow up of Private Client Relations calls and contributes to smooth execution of initiatives while reducing last minute execution risks. Profile A high level of accuracy, attention to detail, and punctuality is required across all client related activities. The role requires strong discretion, reliability and professionalism with a clear sense of ownership and accountability.

The ability to anticipate needs, manage priorities effectively and remain flexible and responsive during key client moments is essential. Excellent Microsoft Office Skills. Fluent English, both spoken and written; other languages are a plus. Additional information Per questa posizione è prevista una retribuzione annua iniziale pari a EUR 42,000 lordi. Tale retribuzione è stata determinata sulla base di criteri oggettivi e neutri rispetto al genere e corrisponde al compenso normalmente riconosciuto alla posizione al momento della pubblicazione di questo annuncio di lavoro.

La retribuzione effettiva potrebbe essere soggetta a possibili variazioni in ragione di fattori quali la vostra combinazione unica di esperienza e competenze, la seniority e attuali esigenze organizzative. Questa posizione prevede inoltre la partecipazione ad un piano di incentivi, a discrezione di Loro Piana, basato su fattori quali la performance individuale e/o della Società. In aggiunta ai trattamenti previsti dalla legge, potranno essere riconosciuti ulteriori benefit in conformità alle policy aziendali vigenti.

Il rapporto di lavoro sarà regolato dalle disposizioni del contratto collettivo nazionale di lavoro CCNL Tessile, Abbigliamento, Moda applicato da Loro Piana in Italia. Career development Per questa posizione è prevista una retribuzione annua iniziale pari a EUR 42,000 lordi.