Sales Supervisor, South Coast Plaza (California)

Job description

Position The RIMOWA Sales Supervisor is responsible for assisting the store team in all service and operational duties to help increase store productivity and performance. Job responsibilities STRENGTHS FOR SUCCESS

• Selling skills with ability to meet monthly personal sales goals
• Strong clienteling/customer development skills

Customer focus

• Dedicated to meeting customer expectations and requirements within Company policy parameters
• Ability to establish and maintain effective relationships with customers via clienteling
• Ability to learn and effectively convey product information

ESSENTIAL JOB FUNCTIONS

Sales Generation:

• Achieves monthly and annual sales targets by utilizing in-depth, updated product knowledge, selling and customer service skills
• Maintains client book. Regularly follows up with clients and meets monthly clienteling and sales goals
• Assists Boutique Manager with execution of store marketing initiatives
• Assists In training efforts and KPI management for sales team Customer Service:
• Provides superior customer service
• Assisting and leading sales staff in partnership with store management

Processes customer repairs when requested Operations

• Understands and adheres to all store operational procedures including, but not limited to, opening and closing guidelines, inventory display and presentation guidelines, shipping/receiving policies, etc.
• Ensures facility maintenance, presentation and organization
• Exhibits proficiency in computer programs used by the Company Profile
• High School diploma or equivalent
• Detail oriented, task focused
• Professional, strong communication skills both verbal and written
• Excellent problem-solving skills, positive attitude, team player
• Ability to work varied hours/days, including nights, weekends and holidays
• Must be able to lift large boxes up to 25lbs repeatedly