Wholesale Assistant

Job description

Position Being part of LOEWE gives you the opportunity of learning new things every day and working with people passionate about what they do, in a fast moving and ambitious company. As Wholesale Assistant , you will support the Wholesale Manager and Account Executives in the daily management of wholesale operations, ensuring clients receive exceptional service and accurate, timely communication throughout the order lifecycle.

The role requires strong coordination across internal departments (Commercial, Operations, Logistics, and Finance) and proactive follow-up with external partners.

Job responsibilities Your role will be: Support the global Wholesale team in day-to-day account Management, assuring that clients are responded to in a timely manner and given the service needed to support their business. Oversee wholesale order management from placement to delivery, ensuring accuracy. Monitor order status, deliveries, and resolve logistical issues, aligning with internal teams. Collaborate with cross-functional teams (Operations, Logistics, Credit Control, Finance, Merchandising, Product) to ensure smooth processes and data accuracy.

Coordinate with credit control on payments, invoicing, and blocked orders. Act as the primary contact for wholesale clients, addressing operational queries and providing updates. Assist in onboarding new wholesale clients and manage client databases. Support sales reporting, data tracking, and client-facing report preparation. Maintain client files, communication trackers, and internal communication logs. Support with the management of RTV processes, quality issues, and credit notes.

Profile What is important for the role

Bachelor’s degree in Business Administration or a related field. At least one year of relevant work experience in a similar role. Fluency in both Spanish and English is required; additional languages are considered an asset. Strong analytical skills, excellent organisational abilities, and effective time management skills. Proficiency in Microsoft Office, particularly Excel. Previous experience with fashion or luxury brands is a plus, but not essential.

Additional information About LOEWE Founded in Spain in 1846, LOEWE is the second-oldest luxury fashion house in the world. Since 2025, the House is under the creative direction of Jack McCollough and Lazaro Hernandez, guided by a rich artistic sensibility and an imaginative exploration of craft. This new chapter builds on core sensibilities of LOEWE: an intellectual and playful approach to fashion, the vibrant spirit of Spanish lifestyle, and unmatched leather expertise.

At LOEWE we are committed to a culture that welcomes all, regardless of gender, ethnicity, socioeconomic background and abilities, including people with disabilities of all types. Our aim is for everyone to feel valued, included, and empowered to contribute their best. Career development About LOEWE Founded in Spain in 1846, LOEWE is the second-oldest luxury fashion house in the world.