VM Supervisor

Job description

Position

Job Purpose

Collaborate with the Visual Merchandising (VM) team to implement global visual merchandising strategies, design and maintain engaging, inspiring visual displays across boutiques and POS locations, and elevate customer experience while driving sales performance. Serve as a brand ambassador to exemplify core brand values and uphold premium standards.

Key Responsibilities

Ensure product presentation aligns with brand guidelines a. Localize and implement global VM guidelines for window displays, counter setups, lightboxes, framed visuals, and VIP room decor b. Demonstrate creativity, accurately interpret guideline strategies, and propose innovative, practical solutions c.

• Provide training and guidance to store team members; maintain an organized, visually appealing, and welcoming store environment on a daily basis
• Update windows and counters with latest launch visuals, thematic panels, and promotional materials in a timely, well-organized manner
• Coordinate the execution of brand events and promotions in compliance with global guidelines
• Collaborate with cross-functional teams on new store opening visual preparations
• Liaise with shopping mall landlords to optimize brand visual exposure in public areas
• Partner with the logistics team on merchandise handling, stock replenishment, and inventory management

Core Competencies

• Ability to work under high pressure and adapt to flexible, intensive travel schedules
• Excellent communication and customer service capabilities
• Strong organizational and time-management skills Logical thinking, self-motivation, open-mindedness, and a proactive learning attitude Sound problem-solving and analytical abilities; detail-oriented and thoughtful

Professional Knowledge

• Proficiency in visual merchandising techniques and practices Basic knowledge of the watch industry and retail sales operations is a plus Language & Technical Skills Basic English proficiency in listening, speaking, and writing Advanced skills in Microsoft Office applications (Word, Excel, PowerPoint, etc.) ------------------------------------------- Job Purpose

Core Competencies

• Excellent communication and customer service capabilities

Professional Knowledge

• Proficiency in visual merchandising techniques and practices Basic knowledge of the watch industry and retail sales operations is a plus Language & Technical Skills Basic English proficiency in listening, speaking, and writing Advanced skills in Microsoft Office applications (Word, Excel, PowerPoint, etc.)