[L'OREAL Taiwan] Retail HRBP/Assistant Manager

Job description

Key Responsibilities

Partner with Retail / Business Leaders to align HR initiatives with business objectives. Provide proactive HR consultation and solutions to support retail performance and operational needs. Coach and support managers on people management, employee engagement, talent development, and workforce challenges. Support organizational changes, restructuring initiatives, and new store openings as required. Act as the primary HR point of contact for assigned retail populations.

Partner with Talent Acquisition to ensure timely recruitment of store-based positions. Drive efforts to improve hiring quality, retention, and workforce stability. Provide guidance on employee relations matters including disciplinary actions, grievances, performance concerns, and workplace investigations. Ensure compliance with applicable local labor law and employment regulations. Facilitate performance management processes across retail functions.

Partner with leaders to strengthen succession pipelines for key retail positions. Drive employee engagement initiatives to enhance employee experience and retention. Analyze engagement survey results and partner with business leaders to implement action plans. Support recognition, wellbeing, and diversity initiatives across retail populations. Promote company culture and values throughout the retail organization. Partner with People Development & Learning to deliver training and development programs.

Drive continuous improvement of HR processes and employee experience. Support implementation of HR systems, policies, and process enhancements.

Qualifications

Bachelor's degree in Human Resources, Business Administration, Psychology, or related discipline. Minimum 5-8 years of progressive HR experience, including HRBP and/or HR Generalist experience. Experience supporting retail, hospitality, FMCG, consumer, luxury, or other multi-site operations preferred. Strong working knowledge of Taiwan Labor Law and local employment regulations. Experience handling employee relations cases and labor compliance matters.

Familiarity with workforce planning and frontline employee management.