Ashland Server (Dinner)

Job description

Loews Atlanta Hotel places team members in vibrant Midtown, steps from MARTA and major attractions. The hotel features 414 guestrooms, 40,000+ square feet of event space, Exhale Spa & Fitness Center, and a signature steakhouse and sushi restaurant in a sleek 26-story tower.

Who We Are

Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here ; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer

Competitive health & wellness benefits, 401(k) & company match Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement Training & Development opportunities, career growth Tuition Reimbursement Pet Insurance T eam Member Hotel Rates, other discounts, perks and more Uniforms provided with complimentary dry cleaning Discounted dry cleaning for non-uniformed Team Members On-site discounted garage parking Discounted MARTA transit pass program Complimentary meals in Team Member Café while working Benefits are subject to eligibility and may vary by position

What We’re Looking For

The Ashland Server provides exceptional table service by delivering food and beverages, anticipating guest needs, and creating a warm and memorable dining experience. This role contributes directly to the restaurant’s atmosphere, guest satisfaction, and overall success.

Who You Are

Service-focused professional with strong communication skills Confident in menu knowledge and offering thoughtful recommendations Detail-oriented and organized during busy service periods Personable, warm, and committed to elevating the guest experience Collaborative teammate with a positive, solutions-focused mindset Veterans and military spouses are encouraged to apply.

What You Will Do

• Greet guests promptly and present menus with confidence
• Take accurate food and beverage orders, including dietary preferences
• Serve food and beverages efficiently while ensuring quality and presentation
• Check back with guests to ensure satisfaction throughout their visit
• Process payments accurately using POS systems
• Maintain thorough menu knowledge to offer recommendations
• Communicate guest needs or special requests to the kitchen or bar
• Keep tables and surrounding areas clean, tidy, and stocked
• Assist with opening, closing, and restocking duties
• Support team members to ensure timely and coordinated service Address guest concerns professionally and escalate when needed Regular attendance in conformance with standards May be required to work varying schedules to reflect business needs Required to attend all mandatory training sessions and meetings
• Perform other duties as assigned

Your Qualifications

Include: Required : At least 1 year of previous restaurant or hospitality experience, with a preference for fine-dining or steakhouse experience. Exceptional guest service and communication skills Ability to stand, bend, and lift up to 40–50 pounds as needed Preferred : Experience with POS systems High School Diploma or equivalent