Site Services Operative

Job description

In this role, you will supply BOC products and services to end users on key customer sites and support the On Site Customer Manager in achieving profitable growth - this role will be working at AWE, Aldermaston. You will maintain safe working environment (in line with On Site Customer Manager’s objectives)

Undertake order processing and delivery receipting of gas and related products in SAP Furthermore, you will deliver to the point of use within a prescribed customer portfolio compressed gas cylinders, cryogenic liquids, gas equipment, safety products or any other element of the BOC product service offering, which may include driving a truck, pallet vehicle or

Cryospeed vehicle or operating a fork lift truck Additionally, you will support the On Site Customer Manager in coordinating BOC activities on site with the local area supply branches, DPC, SCC, CSC, Cryospeed, Special Products and ISS Gas & Gear You will asssist the On Site Customer Manager in achieving the required revenue and profit targets through retention of the customer business portfolio and the acquisition of new and competitor business

Also support the achievement of KPI’s and service levels contained within the customer agreement You will assist in managing the inventory on the customer’s site at the most cost efficient and effective levels ensuring customer ‘run outs’ of product You will provide assistance in resolving customer queries and issues to ensure prompt, regular payment and attainment of prescribed debt targets

Also, you will maintain effective customer relationships with users of BOC products and services on the customer’s site You will identify and report any safety, health, environmental concerns on the customer’s site and operate within the customer and BOC’s safety guidelines And lastly, you will report any competitor activity identified on the customer’s site