Guest Service Agent - Housekeeping

Job description

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE! Be part of our diverse and inclusive team.

Job Responsibilities

• Perform thorough cleaning of guestrooms consists of replacing all linen and towels in the room, vacuuming and dusting, replacing guest supplies, and thorough bathroom cleaning.
• Notify the Housekeeping Management or the Engineering Department of any maintenance or repair that needs to be done.
• Response to guest requests and be able to communicate with them
• Anticipate guest needs, respond promptly and acknowledge all guests, maintain positive guest relations and ensure guest satisfaction at all times.

Job Requirements

Education & Certification

• No formal education required

Experience

• Minimum 2 years housekeeping experience

Other Prerequisites

• Good customer service, communications and interpersonal skills are a must
• Willing to work various shifts, including mornings, afternoons, and overnight, as well as on public holidays Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore.

Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.