Project Logistics Customer Excellence Specialist

Job description

It's more than a job In an administrative role at Kuehne+Nagel, tasks such as managing office operations or coordinating schedules certainly contribute to your team's success, but they also provide meaningful moments for people around the world. Because your attention to detail supports your colleagues to perform at their best, such as ensuring the timely and seamless transport of hearing aids and advanced medical devices that change lives.

At Kuehne+Nagel, our work contributes to more than we imagine. ‎ Join Kuehne+Nagel's Project Logistics team and play a key role in delivering complex and specialized logistics solutions. In this role, you will coordinate end-to-end operations, build strong relationships with customers and suppliers, and help ensure operational excellence, profitability, and outstanding service delivery across project logistics activities.

How you create impact Execute and monitor assigned project shipments, ensuring timely and accurate operational delivery. Drive operational and financial performance through effective KPI management, billing accuracy, and data quality control. Collaborate with customers, suppliers, and internal stakeholders to resolve operational challenges and maintain service excellence. Identify and escalate commercial discrepancies between buy and sell rates to support business profitability.

Establish and maintain customer operational processes, ensuring compliance with implementation and business requirements What we would like you to bring Bachelor's degree in International Business, Industrial Engineering, Transportation Engineering, or a related field. Experience in Freight Forwarding operations and international transportation activities. Advanced knowledge of customer service and logistics operations management.

Strong understanding of international and domestic transportation processes. Full professional proficiency in English and Spanish. Availability to travel and participate in customer and supplier meetings. What's in it for you Make a direct impact on high-value and specialized Project Logistics operations. Collaborate with regional and global Project Logistics stakeholders across the Kuehne+Nagel network. Develop expertise in complex logistics project execution, operational planning, and financial management.

Gain exposure to customers, suppliers, and cross-functional teams in an international environment. Contribute to operational excellence, customer satisfaction, and business growth Who are we Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world. As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference.

Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine. We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.