Scientist, R&D - Consumer Experience BU Support

Job description

​​Support consumer experience (CX) research for the assigned portfolio/projects. ​Execute CX learning plans aligning research to key decisions at each development milestone (prototyping, qualification, launch readiness). ​Ensure projects have clear, validated CX direction and appropriate documentation as they move through development stages. ​Design and execute qualitative and quantitative research focused on product and package experience, with support from senior scientists as needed. ​Synthesize findings from CX research into clear, actionable summaries for assigned categories/brands. ​Contribute to translating consumer needs and

Jobs-to-Be-Done into product and packaging experience targets and design criteria. ​Prepare research summaries that clarify key findings and recommended next steps, supporting cross-functional discussions. ​Support management of external research suppliers: fieldwork coordination, timeline tracking, and deliverable quality checks. ​Manage individual projects and workstreams with attention to prioritization, documentation, and stakeholder communication. ​Ensure compliance with data integrity and privacy requirements.​ ​​Bachelor's degree required in Engineering, Food Science, Physical Science, Consumer Behavior/Psychology, Industrial

• Design, or Marketing with a strong consumer research focus, with a minimum
• 2 year of relevant experience, or Master's with 1 year, or PhD with no relevant experience in consumer/product research or consumer experience roles supporting product development; CPG experience preferred, food & beverage a plus. ​Growing ability to translate consumer learning into direction that informs product and package decisions. ​Foundational qualitative and quantitative research skills: study design, instrument development, synthesis, and storytelling. ​Familiarity with common research, survey/testing, and analysis platforms. ​Ability to collaborate cross-functionally in a matrixed environment. ​Solid organizational skills - prioritization, attention to detail, and on-time delivery. ​Clear written and verbal communication; ability to work both independently and collaboratively. ​Analytical problem-solving with strong detail orientation. ​Ability to manage multiple priorities under guidance.​