Associate Manager Global Procurement Solutions

Job description

The successful candidate will partner with business leaders, functional teams, and cross-functional stakeholders to improve efficiency, quality, compliance, customer experience, and business outcomes. Process Improvement and Transformation Lead end-to-end continuous improvement initiatives across operational and business processes. Identify inefficiencies, bottlenecks, and process gaps using data analysis and stakeholder feedback.

Design and implement process improvements that enhance productivity, quality, and customer experience. Standardize processes and establish best practices across teams and functions. Drive business transformation projects aligned with organizational objectives. Operational Excellence Establish process governance frameworks and performance management mechanisms. Drive adoption of operational excellence principles throughout the organization.

Digitalization & Automation Partner with technology teams to deliver automation and system enhancement initiatives. Support implementation of analytics, dashboards, and reporting solutions to improve visibility and decision-making. Evaluate emerging technologies to accelerate business transformation. Project Management & Change management Manage multiple improvement projects from ideation through implementation and benefit realization.

Develop project plans, milestones, risk mitigation strategies, and communication plans. Lead change management activities and ensure stakeholder engagement throughout project lifecycles. Monitor project savings, efficiency gains, and business impact. Establish performance metrics to track productivity, service quality, compliance, and customer satisfaction. Measure and report realized benefits from improvement initiatives.

Stakeholder management Partner with business leaders, operations teams, technology teams, and functional stakeholders to understand business challenges. Facilitate workshops, process mapping sessions, and improvement forums. Influence stakeholders and build alignment around transformation priorities. Act as a trusted advisor on operational excellence and continuous improvement strategies. Bachelor's degree in business administration, Engineering, Supply Chain, Operations Management, Finance, Information Systems, or a related field. 7+ years of experience in Continuous Improvement, Operational Excellence, Business Transformation, Shared Services, Supply Chain, Procurement, or Process Excellence.

Proven experience leading cross-functional improvement initiatives. Strong project management and stakeholder management skills. Experience managing process transformation and change initiatives. Strong analytical and problem-solving capabilities. Project Management experience. Experience with business process management (BPM) methodologies. Good to know automation technologies such as Power Automate, UiPath, Automation Anywhere, or similar platforms.

Familiar with analytics tools such as Power BI and Advanced Excel. Exposure to AI-driven business transformation initiatives. Strategic Thinking Problem Solving Influencing Without Authority Decision Making Collaboration Innovation Mindset Customer Focus Results Orientation