Learning Partner (Fixed-term contract)

Job description

KBC Global Services is the engine behind KBC Group - a leading bank-insurance group with more than 41,000 employees serving over 12 million clients across Europe. Our Learning & Development team helps employees and leaders build the skills they need to succeed today and prepare for tomorrow. We design learning programs, drive leadership and digital learning initiatives, support mandatory learning and compliance requirements, and foster a culture of continuous learning across Bulgaria and Czechia.

Are you passionate about learning, digital innovation, AI, and helping people grow? Do you enjoy partnering with stakeholders, translating business challenges into development solutions, and using insights to improve learning impact? Then you've come to the right place! Why us? Because we care. Choosing us, you are choosing work that works for you. As our

Learning Partner, you would have the following responsibilities: You design and implement learning and development initiatives aligned with business priorities; You partner with leaders and stakeholders to identify capability development priorities and translate business challenges into learning solutions; You analyze learning needs and contribute to shaping the learning portfolio through data, trends, and stakeholder insights; You manage learning programs and assignments within our

Learning Management System; You create and maintain engaging digital learning content using modern learning technologies; You leverage learning data and insights to evaluate impact, identify opportunities, and support evidence-based decision-making; You support mandatory learning, governance, and compliance processes; You work closely with business leaders, HR colleagues, vendors, and educational partners; You contribute to learning innovation, AI-enabled learning solutions, and continuous improvement initiatives; You act as a change advocate, helping leaders and employees adopt new skills, technologies, and ways of working; You monitor developments in learning, AI, and talent development and bring forward ideas that enhance employee growth and organizational capability.

Key competences that will help you succeed

Learning & Development expertise; Learning analytics and data-driven decision-making; Stakeholder management and business partnering; Consulting and influencing skills; Strategic thinking and problem-solving; Digital learning and content creation; Interest in AI and learning technologies; Change and transformation mindset; Project coordination and organizational skills; Strong communication and facilitation skills; Innovation and continuous improvement orientation.

You are a perfect fit for us if

You have several years of experience in Learning & Development, HR, talent development, consulting, organizational development, project management, or a similar field; You enjoy collaborating with diverse stakeholders and building strong partnerships; You are curious, proactive, and eager to explore new approaches and technologies; You can work in English, both written and spoken, in an international environment; You are comfortable working with data and turning insights into actions; You take ownership and enjoy delivering practical solutions; You have a flexible mindset and a passion for continuous learning.

A significant advantage would be to have: Experience with SuccessFactors or another Learning Management System; Experience with e-learning authoring tools such as Articulate; Experience with learning analytics, reporting, or dashboarding tools; Familiarity with AI tools and digital learning technologies; Experience supporting organizational change, transformation, or capability-building initiatives. If you find this job opportunity interesting and recognize yourself in the above, apply via the button with your CV in English.

Recruiter Name Kristina Stoyanova Lapova