Building Services Coordinator

Job description

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Building Services Coordinator - JLL What this job involves: As a Building Services Coordinator you will be the on-the-ground backbone of facilities operations, delivering hands-on support across both Hard and Soft services to keep spaces functional, safe, and presentable for clients and occupants. The position combines maintenance coordination, vendor escorting, and work order execution, ensuring preventive and corrective tasks are completed on schedule while CMMS records stay current and backlogs shrink.

Through daily building inspections and direct issue response, the individual acts as a trusted on-site point of contact, quickly identifying deficiencies and resolving concerns before they escalate. A hospitality mindset is fundamental to delivering exceptional workplace experiences for our client. We seek candidates who excel in collaborative environments, communicate effectively with diverse stakeholders, manage multiple priorities simultaneously, maintain high standards of accuracy, and adapt quickly to resolve challenges.

What your day-to-day will look like

Field Support for Hard & Soft Services — Perform daily hands‑on support across Hard and Soft services to ensure spaces remain functional, safe, and presentable. Maintenance Planning & Scheduling Support — Assist with coordinating preventive and corrective maintenance tasks, ensuring vendors and technicians are scheduled, escorted, and supported in the field. Vendor Escorting & Oversight — Escort contractors throughout the site, monitor work progress, verify completion, and ensure adherence to safety and quality expectations.

Monthly Vendor Performance Reporting — Provide monthly summaries on vendor performance, field oversight observations, work quality, and compliance with SLAs. Work Order Execution — Complete assigned work orders, update CMMS entries, and support backlog reduction through timely field execution. Routine Building Inspections — Conduct daily walkthroughs, identify issues, report deficiencies, and ensure compliance with site standards and regulatory requirements.

Issue Response & Coordination — Act as an on‑site point of contact for Hard and Soft services issues, escalating concerns and supporting quick resolutions. Client & Occupant Support — Provide customer‑focused assistance to building occupants, ensuring service needs are addressed promptly and professionally. Safety & Compliance — Follow all safety protocols, support lockout/tagout procedures when required, and maintain clean, safe work areas.

Required Qualifications

High School Diploma or GED. 3–5 years of experience in facilities operations or building services. Experience supporting Hard and Soft services activities. Familiarity with CMMS platforms and basic maintenance scheduling. Strong interpersonal and communication skills. Ability to read basic technical drawings and follow maintenance procedures. Strong hands‑on technical background in building operations. Comfortable working primarily in the field (75%+) and interacting with vendors and occupants.

Customer‑focused, reliable, and able to manage multiple tasks in a fast‑paced environment. Clear communicator with a hospitality‑minded approach.

Preferred Qualifications

Experience in an Integrated Facilities Management (IFM) environment. Background in commercial, life science, or corporate campus operations. Trade‑related certifications or technical coursework.

Location

100% Onsite - Thousand Oaks, CA Work Shift: Monday to Friday 7am to 4pm + Overtime Based on Business Needs. At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry.

We support each other's wellbeing and champion inclusivity and belonging across teams. JLL is an Equal Opportunity Employer committed to diversity and inclusion. This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Expected compensation for this position

64,896.00 – 75,036.00 USD per year Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location

On-site –Thousand Oaks, CA Job Tags: Guest Service If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

Some of these benefits include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Early access to earned wages through Daily Pay At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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